Work on your business. Not in it.
Navigator turns your own Pilot data into daily briefings, practical insights and clear, data-backed answers about your restaurant.
The intelligence layer of Pilot.
Navigator gives hospitality operators instant access to the answers, insights and recommendations they need to make better decisions, powered by their own business data.
Made for visibility.
Navigator is AI made for hospitality, not adapted to it. It’s not a chatbot. It’s a second brain for your restaurant.
Rather than simply reporting what happened, Navigator helps you understand what’s happening now, what it means and what to do next. Instead of spending hours building reports or searching through spreadsheets, you simply ask a question and receive an immediate, data-backed answer. Because Navigator works directly from your Pilot data, every response is accurate, consistent and fully traceable.
Ask questions in plain English.
Ask questions. Get answers. Ask Navigator questions in plain English and receive instant, data-backed answers without building reports or searching through dashboards.
Daily Briefings
Start each day with a personalised summary of what’s happening across your business, so you know where to focus first. Navigator highlights the insights that matter most, helping you address issues early, spot opportunities and make informed decisions before service begins.
Sales & Performance
Explore revenue, profitability and sales trends in seconds. Whether you’re comparing locations, tracking menu performance or analysing trading periods, Navigator helps you quickly understand what’s driving results.
Service Insights
Understand how labour, service and operations are affecting business performance, helping you improve efficiency, deliver a better guest experience and make better operational decisions.
Purchasing Insights
Track supplier performance, monitor price changes and understand recipe costs before they affect your margins.
Natural language chat
Ask Navigator questions in plain English and receive instant data-backed answers with building reports or searching dashboards.
Trusted Recommendations
Receive recommendations powered entirely by your own Pilot data, helping you make faster, smarter business decisions you can trust.
From Pilot data to practical action.
Connect your data
Navigator reads from your existing Pilot POS, stock and staffing records. Nothing new to set up.
Navigator watches the pace
It compares today against your own history, site by site, every day.
Get your daily brief
Three prioritised actions land in your Navigator each morning.
Less time building reports. More time acting on them.
Navigator highlights the insights that matter most, helping you adress issues early, spot opportunities and make informed decisions.
FAQs.
What is Pilot Navigator?
Pilot Navigator is the AI-powered intelligence layer of the Pilot hospitality control centre. It uses a restaurant’s own Pilot data to provide daily briefings, sales and purchasing insights, and data-backed answers to questions about the business.How does Pilot Navigator use restaurant POS data?
Navigator analyses relevant information captured through the Pilot restaurant POS system and wider hospitality control centre. Depending on the customer’s Pilot setup, this can include sales, purchasing, supplier pricing, stock and operational data.How do I get Pilot Navigator?
New customers can add Navigator when selecting their Pilot restaurant POS solution. Existing Pilot customers can subscribe through PilotLive or contact their Pilot Key Account Manager for assistance.Does Pilot Navigator require additional setup?
Navigator uses data already captured through the Pilot hospitality control centre, so it does not require a separate data-entry process. The quality and completeness of the restaurant’s Pilot data will influence the usefulness of its insights.How accurate are Pilot Navigator’s answers and recommendations?
Navigator’s responses are based on the Pilot restaurant data available to it and the question being asked. Complete, accurate data and clearly phrased questions generally produce more useful answers. Navigator supports management decisions, but important recommendations should still be reviewed by the operator.Can Pilot Navigator be used across multiple restaurant sites?
Yes. Navigator can provide insights for individual restaurants and consolidated information across a multi-site group, subject to the user’s access rights and Pilot configuration.Is Pilot Navigator available on mobile?
Pilot Navigator is currently accessed through the PilotLive web application. It is not currently available in the PilotLive mobile app.
“Navigator is like having another set of eyes on the business. It gives us a clear view of purchasing, supplier pricing and sales performance, and quickly highlights anything that needs attention.
We’ve already identified supplier pricing discrepancies, raised them directly with suppliers and received credits for errors that could easily have gone unnoticed. Navigator also helps us understand what is and isn’t selling. When it showed that one of our seafood promotions was underperforming, we were able to respond early instead of only discovering it later in the numbers.
It gives us the information to make quicker, more confident decisions based on what is actually happening across The Palms and Club Haus, rather than relying on gut feel.
Dean Teubes
The Palms and Club Haus
