About Pilot
Built by people who understand hospitality.
Hospitality isn’t for everyone.
It takes passion, resilience and the ability to thrive under pressure. The people who choose this industry are made for it. So are we.
Pilot was built by people who understand restaurant life from the inside out. We’ve spent decades creating a hospitality operating platform designed around the realities of every service, every shift and every stage of growth.
Experienced people. Deep hospitality knowledge.
Glenn Miller
Managing Director
Glenn brings extensive point-of-sale experience to Pilot, together with firsthand insight as a former restaurant owner. His understanding of hospitality operations and technology shapes Pilot’s focus on practical solutions that help restaurants run more efficiently.
Rudi Badenhorst
Sales Director
Rudi has built deep knowledge of Pilot through a variety of roles across the business and throughout South Africa. He now leads the national sales team, develops Pilot’s reseller network and builds strategic partnerships that support the company’s continued growth.
Peter Weldon
Project Manager
Peter has extensive knowledge of Pilot and specialises in software development and integration projects. His technical and operational experience helps ensure that complex projects are carefully managed and successfully delivered.
Gavin Boolsen
National Operations Manager
Gavin brings extensive experience to the management of Pilot’s national operations. He works closely with regional teams to maintain consistent service, dependable delivery and strong operational standards across the country.
Gideon Basson
Support Services Manager
Gideon leads Pilot’s support centre and brings extensive knowledge of the platform and its customers. He is also responsible for coordinating onsite support across the inland provinces, helping hospitality businesses access reliable assistance when and where they need it.
Andre Nel
Regional Ops Manager
Andre has gained hands-on experience across support, training, onsite service and general operations at Pilot. He now oversees new-store implementations, helping customers move from planning to launch with the right systems, training and operational support in place.
Everything we build is made for one thing.
From point of sale and payments to AI-powered insights, everything we build is made to help hospitality businesses run smarter, grow faster and stay focused on what matters most: creating exceptional guest experiences.
About Pilot, answered.
How long has Pilot provided restaurant POS technology?
Pilot has worked in hospitality for over 3 decades. This experience has shaped a restaurant POS system and hospitality control centre built around the operational realities of restaurants and other hospitality businesses.Where does Pilot operate?
Pilot provides restaurant POS and hospitality management technology across Africa and Europe. Its customers range from independent hospitality businesses to multi-site restaurant groups and franchise operations.
Does Pilot support independent and multi-site restaurant businesses?
Yes. Pilot supports independent restaurants, hospitality venues, restaurant groups, franchises and multi-site operations. The Pilot hospitality control centre can scale with a business as it grows from its first venue to multiple locations.
What support does Pilot provide?
Pilot provides restaurant POS implementation, training and ongoing technical support. Customers are supported by experienced support and operations teams, with remote and onsite assistance available when required.
Is Pilot built specifically for restaurants and hospitality businesses?
Yes. Pilot is built around the operational needs of restaurants and hospitality businesses. Its hospitality control centre connects point of sale, payments, stock, purchasing, recipes, staff management, reporting and AI-powered insights.
Is Pilot suitable for hotels and lodges?
Yes. Pilot provides restaurant POS and food and beverage management functionality for hotels, lodges and other hospitality destinations. The solution can connect relevant restaurant and hospitality operations with supported hotel and property-management platforms.
Built on hospitality experience.
Ready for what comes next.
Pilot gives you fewer systems, fewer surprises and more time on the floor. Made for people who are made for hospitality.
