Made for restaurant life.
Pilot brings POS, payments, insights and supply together in one connected platform.
A control centre, made by people who’ve run the floor themselves.
One platform from the floor to the back office.
Pilot connects the entire hospitality operation, from orders and payments to kitchens, stock, staff and reporting. Everything works together, giving operators clearer control of every shift, every site and every stage of growth.
Every aspect of the restaurant.
One place to run it.
Pilot connects the entire business, from the floor to the back office, ensuring your control and your guest’s comfort.
Point-of-sale.
Proven POS for an array hospitality outlets.
- Manage tables, orders and bills from one intuitive system.
- Get waiters up and running in under 30 minutes.
- Send orders directly to the right kitchen, bar or service point.
- Keep service moving with fast, accurate order processing.
- Track sales and cash-ups by outlet, user and shift.
Payments
PilotPay connects payments directly to your point-of-sale, so every approved transaction is recorded automatically and cash-ups stay accurate.
- Accept cards, cash, vouchers and digital wallets.
- Support pay-at-table and pay-at-counter.
- Reconcile payments automatically.
- Manage refunds and access daily payment reporting.
Stock management
Control stock, purchasing and recipe costs across every part of your operation.
- Run daily, weekly and monthly stocktakes across multiple stock points.
- Create purchase orders and send them directly to suppliers.
- Track supplier pricing and purchase histories.
- Link recipes to ingredients down to a single gram.
- Update stock automatically and identify variances with daily reporting.
Staff Management
Manage access, attendance or staff performance screen.
- Set role-based user permissions.
- Record clock-ins and clock-outs.
- Manage shifts and staff activity.
- Track performance with clear reporting.
Loyalty
Build repeat business with connected rewards, offers and customer engagement tools.
- Create and manage customer rewards.
- Issue and redeem gift vouchers.
- Run targeted promotions.
- Connect with marketing platforms and campaigns.
POS Equipment
Purpose-built, rugged and reliable POS equipment designed to keep service running smoothly.
- Built-to-purpose hardware with a three-year warranty.
- Fast, built-in thermal printer for slips and orders.
- Integrated fingerprint reader for added security and timekeeping.
- Dual customer display for marketing and digital payments.
PilotLive
See what is happening across your operation in real time, from your laptop or mobile phone.
- Access secure, cloud-based dashboards and detailed reports.
- Monitor live sales and trading performance.
- Manage the business remotely.
- Turn operational data into clear business intelligence with Navigator.
Extend Pilot around the way your business operates.
Accounting Integrations
Seamless integration from Pilot to Xero & Sage.
PilotMiles
Integrated loyalty programme to build customer loyalty campaigns
Scale & Scan Stock Management
Save time and get accurate stock levels
Kiosk Integration
Queue busting and secure payments at the time of order
PilotLive
Mobile, web-based reporting anytime, anywhere with access to Navigator AI analytics.
Time & Attendance
Designed specifically for hospitality and restaurant - overtime calculations and scheduling.
About Pilot, answered.
What is the Pilot hospitality control centre?
Pilot is a hospitality control centre built around a powerful restaurant POS system. It connects point of sale, payments, stock control, purchasing, recipes, reporting, staff management and business insights, giving hospitality operators one place from which to manage their business.What functionality does the Pilot restaurant POS system include?
Pilot restaurant POS functionality includes ordering, table management, menu management, kitchen workflows, payments, cash-ups and operational reporting. Customers can extend the platform with stock control, purchasing, staff management, integrations, PilotLive reporting and Pilot Navigator’s AI-powered insights.How does Pilot help restaurants manage stock?
Pilot connects restaurant POS sales with recipes and stock usage, helping operators compare expected consumption with actual stock movement. This provides greater visibility of stock levels, food costs, wastage, variances and potential losses.Can Pilot connect front-of-house and back-of-house operations?
Yes. The Pilot hospitality control centre connects front-of-house ordering, table management and payments with kitchen workflows, stock, purchasing, reporting and administrative controls. This gives restaurant teams a more accurate and consistent flow of information across the business.Can restaurant owners access Pilot information remotely?
Yes. PilotLive gives authorised users remote access to restaurant sales, stock, reporting and other operational information through web and mobile applications. Available information and functionality may differ between the PilotLive web and mobile versions.Does Pilot support mobile POS and tableside ordering?
Yes. Pilot supports mobile restaurant POS and tableside ordering on compatible devices. Orders can be captured at the table and sent directly into the Pilot system, helping improve service speed and order accuracy.Can Pilot integrate with other restaurant and hospitality systems?
Yes. Pilot supports integrations with selected accounting, delivery, ordering, payment, loyalty, hotel, reservation, stock and procurement platforms. Availability and pricing depend on the specific integration and the requirements of the hospitality business.Made for hospitality. Made for you.
Pilot gives you fewer systems, fewer surprises and more time on the floor. Made for people who are made for hospitality.
