Everything it takes to run hospitality.
The all-in-one hospitality control centre connecting point of sale, payments, stock, staff, reporting and AI-powered insights.
Made for it
Trusted across hospitality
WHO WE ARE
Built around the realities of restaurant life.
Pilot brings point of sale, payments, stock, staff management, reporting and AI-powered insights together in one connected hospitality control centre. Built by people who understand restaurant life, Pilot helps operators manage the day-to-day, protect margins and grow with confidence.
- 35 years in hospitality
- Thousands of hospitality businesses
- 30+ franchise brands
- 50+ integrations
- 24/7 support
Every part of your operation. One Pilot platform.
Pilot is the all-in-one hospitality control centre that connects every part of your operation. From point-of-sale and payments to stock, staff, loyalty, reporting and AI-powered insights, everything works together in one platform, giving you greater control of the day-to-day and a clearer view of the entire business.
Pilot is made for the realities of hospitality. Whether you run one venue, multiple locations or an entire group, it gives you the tools and insight to operate more efficiently, protect your margins and grow with confidence.
Point-of-sale
Keep orders moving with an intuitive, hospitality-built POS that connects the floor, kitchen and back office.
Payments
Accept all payment methods and very approved payment is linked to the right table, transaction and cash-up.
Stock and supply
Control purchasing, recipes, food costs, stock levels and wastage, so you can protect your margin where it matters.
Staff management
Bring hours, attendance, access, performance and payroll information together for a tighter, fairer shift.
PilotLive
See sales, trends, staff performance and every site in real time, from wherever you are.
Pilot Navigator
Turn your own trading data into daily briefings, practical insights and clear, AI-powered answers.
Ask your restaurant.
Get a straight answer.
Ask Navigator a question in plain English, mid-shift, and get an instant, data-backed answer from your own numbers. It’s not a chatbot. It’s a second brain that knows your restaurant inside out.
Connect the tools your business depends on.
Every shift.
Every site.
One system.
Start with what you need. Scale when you’re ready.
Every Pilot package gives you access to our full hospitality control centre. Choose the software and hardware combination that best suits the way your business operates and upgrade as your business grows.
Pilot Core
R1 100
per terminal per month
The full hospitality control centre on your compatible hardware.
Includes:
- Pilot’s full hospitality control centre
- Software for your own compatible Windows hardware
- Suitable for sit-down, quick-service and over-the-counter environments
Pilot Plus
R2 000
per terminal per month
The full hospitality control centre, with integrated POS hardware.
Includes:
- Pilot’s full hospitality control centre
- All-in-one touchscreen POS terminal with built-in thermal printer and fingerprint reader
- Customer-facing screen for quick-service environments
Pilot Pro
R2 800
per terminal/kitchen display combo per month
The full hospitality control centre, with integrated POS hardware and kitchen display.
Includes:
- Pilot’s full hospitality control centre
- All-in-one touchscreen POS terminal with built-in thermal printer and fingerprint reader
- Customer-facing screen for quick-service environments
- 21-inch touchscreen kitchen display system
Testimonials
You cannot have a restaurant and not have Pilot Platform Software tell and show you exactly what is happening in your business, from accounting to managing your stock levels. It is detailed in the sense that every movement is captured.
Great reactive 24/7 support which works great for an operation such as ours that runs 24/7. Whenever there is an issue, support teams ensures that is rectified in a timely manner. Thank you.
You cannot have a restaurant and not have Pilot Platform Software tell and show you exactly what is happening in your business, from accounting to managing your stock levels. It is detailed in the sense that every movement is captured.
Jeanine
Spur
Great reactive 24/7 support which works great for an operation such as ours that runs 24/7. Whenever there is an issue, support teams ensures that is rectified in a timely manner. Thank you.
Given Le Grande Casino
Pilot is constantly evolving to meet the real needs of the hospitality industry while remaining user-friendly. Their team genuinely cares about their customers, and I would not contemplate using any other POS solution.
Mark
Director & Partner, Bossa
FAQs
Is Pilot only a restaurant POS system?
No. Pilot is a hospitality control centre that brings restaurant POS, payments, stock control, purchasing, reporting, staff management and AI-powered insights together in one platform. It helps hospitality operators manage front-of-house and back-of-house operations with greater control and visibility.
What types of hospitality businesses use Pilot?
Pilot is built for restaurants, cafés, bars, quick-service outlets, hotels, lodges and other food and beverage businesses. The Pilot hospitality control centre supports independent venues, restaurant groups, franchises and complex multi-site hospitality operations.
Can Pilot manage multiple restaurants or hospitality sites?
Yes. Pilot is a multi-site restaurant POS system and hospitality control centre that supports restaurant groups, franchises and other businesses operating across multiple locations. Operators can manage each venue individually while maintaining visibility and control across the wider group.Can I switch to Pilot from another restaurant POS system?
Yes. Pilot’s implementation team will assess your existing restaurant POS system, menus, hardware, integrations and number of locations before planning the move. The implementation process and timing will depend on the size and complexity of your hospitality operation.
Where does Pilot operate?
Pilot provides restaurant POS and hospitality management technology to businesses across Africa and Europe. Its customers range from independent restaurants and hospitality venues to multi-site groups and franchise operations.
Ready to take control?
Tell us about your business and we’ll help you find the right Pilot setup.
