The Point of Sale system has come a long way. It’s strange to think that in the past there was only a cash register where restaurant staff could enter the information related to a transaction so they could give customers a paper receipt. Today’s Point of Sale is a payment technology and business tool that’s central to your restaurant’s success.

Point of Sale technology has changed

  • Restaurant owners can use Point of Sale technology to increase their sales and productivity as well as getting a competitive advantage.
  • Point of Sale units allow for more streamlined processes: Waitrons can enter orders that go directly to the back of house, allowing them to stay on the floor and attend to customers.
  • Our Point of Sale systems integrate inventory management and automatically adjust amounts as menu items are ordered.
  • They can help to manage staff and payroll, integrate loyalty programmes, and even support financial operations and provide you with financial reports.
  • They can also track inventory, sales and consumer behaviour. And by integrating loyalty programmes and monitoring repeat customers, your Point of Sale also gathers meaningful data on who your customers are, their spending patterns and favourite menu items, as well as other data that can help you to improve sales.

PilotLive app gives you more

The PilotLive app gives you the convenience of mobile reporting right on your smartphone or tablet. Access PilotLive analytics anywhere and at any time for a full overview of your establishment. From live sales, discounts and voids to daily and monthly turnover plus supplier listings, purchases, payments and clock-in times, no aspect of your restaurant is left unchecked. Find out more about PilotLive.

Easy payments with QRHub

QRHub makes payments a cinch by allowing customers to make mobile payments using a QR code. Patrons can use their preferred digital payment method by scanning one QR with their phone’s camera. QRHub supports Snapscan, Zapper, MasterPass, Tabbs and Vodapay. QRHub can also give you rating and billing functionality on this platform. In fact, you can get customer insights, ideas, complaints and compliments instantly without a third-party ratings agency. Find out more about QRHub.

Use technology to improve your restaurant

Your patrons’ technology has evolved and is advanced, but so has the technology available to your restaurant. Restaurants will always rely on human interactions to connect food lovers with fantastic dishes, yet this doesn’t mean everything has to rely on humans. Digital transformation has allowed us to provide an improved customer experience.

The technology available to restaurants has streamlined the lives of restaurant owners much like smartphones have improved our daily lives. Now when you return to the back office to cash up, count inventory or create reports after a late-night shift, you will have the confidence of knowing that it will be easier, and more accurate with Pilot restaurant software. Check out our e-book to find out more about the capabilities of restaurant Point of Sale.

Author : Rudi Badenhorst

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