Table turning is a bit of a Catch-22 – some patrons may enjoy the art of dining and will want to stay longer. And you'll want to keep them happy, but you also want more patrons to arrive. Either way, you’ll need to turn the table at some point. But you have to do it in a way that will still enhance the customer experience and make patrons want to return. Follow our subtle tricks to turn more tables effectively.
In a digital world, patrons are looking to feed their hunger as well as satisfy their technology cravings, with the most important technology features consumers expect from restaurants being online reservations (36%), free WiFi (23%) and online/mobile ordering (19%). But what has long been a way to offer patrons the convenience of ordering food online, online ordering is more than just another way to enhance customer service.